Privacy Policy

This Privacy Notice describes the personal information practices of LEV-Testing which is a trading name of Ducting Express Services Ltd. It explains the information we collect, when we collect it and how we use it. During the course of our business activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner.

About us

You can write to us at our registered address at: Ducting Express Services Ltd, 7 Claymill Road, Thurmaston, Leicester LE4 9JJ.

Alternatively you can email any questions relating to this notice and our privacy practice to us: [email protected]

We take the issue of security and data protection very seriously and strictly adhere to the guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.

Use & processing of personal information

We collect the following information about you when you place an enquiry:

We need your information and will use your information to provide quotations, fulfil orders and to provide you with further information about any enquiry that you might make with us.

Sharing of personal information

Third party companies may be engaged by LEV-Testing to perform a variety of functions, such as monitoring this website and providing technical services. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

LEV-Testing do not sell, transfer or disclose email addresses or any other personal information to third parties.

LEV-Testing reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of this website, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of health and safety.

How long we retain your data

When you place an enquiry or an order, we will process and store your information for a period of 5 years.

Accessing your information

You are in control of any personal information you provide to us online. If at any time you would like to correct the personal information we have about you, please contact us.

In order to review any personal information we have collected about you via this website or to ask us to delete that information or to stop further use of the information, please contact us.

Cookies

“Cookies” are pieces of information that a web site transfers to an individual’s hard drive for record-keeping purposes.

You can click on the “Help” section of your web browser to learn how to change your cookie preferences. If you disable all cookies, you might not be able to use all of the facilities provided on this website.

What cookies do we use?

Our website uses the following types of cookies:

Strictly necessary cookies

Some of the cookies we use are required to make our site work, for example to remember the details that you enter as you go through our multi-step checkout process.

Functional and performance cookies

We also have functional and performance cookies that help us to improve our service by giving us insight into the number of visitors to our website and how the site is being used.

Targeting and advertising cookies

We work with third party service providers such as social media sites to provide “like” and “sharing” functionality. These cookies might collect information about the pages you have visited and the links you have followed, to help better tailor advertising to your interests, both within and beyond our website. We also work with other companies who use tracking technology to serve ads on our behalf on other websites. The data collected is anonymous.

Managing your cookie settings

Most browsers will automatically accept cookies, however you can opt to disable these in your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. However, please bear in mind you will not be able to use the online shopping facilities on our site if cookies are disabled.

For further information on the cookie legislation and information on how to enable/disable cookies please contact the ICO (Information Commissioner’s Office).

No expiry date is set on our cookies.

Google Analytics

Our website uses Google Analytics. It is a free web analytics service provided by Google, that tracks and reports website traffic along with your videos, social networking sites and applications.

Google Analytics uses cookies, to help us analyse how people use our website. With the information generated by the cookie, Google tracks the visit via the users’ IP address and by so doing determines the user’s approximate geographic location.

By using the our website, you consent to the processing of data about you as a user by Google in the manner and for the purposes set out above.

You can block cookies or delete any individual Google Analytics cookie from within your web browser as explained under the Cookies section.

Links to other websites

We offer links to sites that are not operated by LEV-Testing. If you visit one of these linked sites, you should review their privacy and cookie policies. We are not responsible for the policies and practices of other companies.

Ready To Talk?

Contact us for more information or to book an appointment.

01455 616 444

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